CurtainStudio Wairau Park

Rudest customer service person ive had the misfortune to meet in all of New Zealand. My friend bought curtains from Curtain Studio a year ago and had a similar unpleasant experience. We thought we met the same lady but turned out we actually went to different stores.
Feb 17th, 2023

They do not support their products. We have a near new Cosmo roman blind used in one of our spare rooms, Mechanism is broken ($5 part) outside of warranty and they don't have this basic fundamental spare. Expect us to purchase a new blind. Wasteful company, spent thousands with them and would not use them again.
Feb 14th, 2023

FURTHER UPDATE 2: I still have not had my issues resolved. The communication is still terrible. I am trying to get a refund. FURTHER UPDATE: the marketing department which asked me to contact them doesn't respond either . UPDATE: Over a month later, the drapes are still the wrong size, the track isn't fixed. Customer service didn't pass on the correct instructions to the installer. And the marketing team despite me contacting them have done nothing. They don't even deserve one star. Total disaster with the custom made team. Several months later I still dont have drapes as they are the wrong size. Even the track measuring and replacement fitting is wrong. The communication is poor . You ask to be called before they arrive and they turn up and phone the incorrect number. Avoid the stress and dont get sucked in by some good prices
Jan 11th, 2023

Not very helpful.They were more concerned about me not wearing s mask than trying to assist me when I told them I just done a rats test and had mask exemption .I went there 4 times in a row and twice I had to go and search for someone to help me..while the shop had no clients except me .won't return here miserable staff and unhelpful .
Aug 29th, 2022

Im hopeless when it comes to sorting out curtains - food I can manage but window sizes and what is needed - you need a helper and thank goodness for Irene at Wairau Park she was amazing - everything from sorting out my garbled messages on the phone through to guiding me this way and that - 100% old fashioned fab assistance that I thought was no longer around - the consummate professional and her follow through amazing !
Jul 27th, 2022