MacMillan Plumbing & Gas Ltd

MacMillan Plumbing & Gas Ltd

Chamber Rating

3.4 - (5 reviews)
3
0
0
0
2
Read Our 5 Reviews

Chamber Rating

3.4 - (5 reviews)
3
0
0
0
2
  • Nick Leishman

    Fast efficient service
    Apr 22nd, 2023

  • Vincent Mukundi


    Jun 9th, 2021

  • John Hemmings

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    Jun 13th, 2020

  • Sam Smith

    Not taking residential jobs at the moment. Receptionist let me describe my problem twice before telling me that. Don't bother.
    Mar 28th, 2020

  • Paul Ryan

    My review is shared with that of Sam Smith some time ago. Not taking residential work currently. Perhaps their website should indicate that in the first place. Person I spoke to could do with some PR skills even if declining. Good communication and engagement are basic skills to have. Thank you for your response below: much appreciated. Two things: 1. The explanation I received was not lacking in communication at all. The point is how it was communicated - short, sharp & brusque in my view. Bluntly, that yr firm was not taking residential business & no explanation offered as to why not. I don't recall an apology. I think it is important to observe that pro-social engagement with a potential customer is a significant business skill even when declining a request. Yr business is very well reviewed indeed. Consider three other plumbers I approached after you. All were very polite, apologetic and helpful when declining me for various reasons... particularly offering to recommend other plumbers who were likely to be available given the holiday period. This was not forthcoming from your firm. I accepted one of those offers, work completed to 100% satisfaction and I would recommend all three who declined me no problem. 2. If you are currently unable to accept residential work, which seems to have been the case for quite some time now, perhaps some information regarding this situation on your website would be helpful ...
    Nov 8th, 2019

Read Our 5 Reviews

About
MacMillan Plumbing & Gas Ltd

MacMillan Plumbing & Gas Ltd is located at 35L Maurice Rd in Onehunga, Auckland 1643. MacMillan Plumbing & Gas Ltd can be contacted via phone at 64800527837 for pricing, hours and directions.

Contact Info

  •   64800527837

Questions & Answers

Q What is the phone number for MacMillan Plumbing & Gas Ltd?

A The phone number for MacMillan Plumbing & Gas Ltd is: 64800527837.


Q Where is MacMillan Plumbing & Gas Ltd located?

A MacMillan Plumbing & Gas Ltd is located at 35L Maurice Rd, Onehunga, AUK 1643


Q What is the internet address for MacMillan Plumbing & Gas Ltd?

A The website (URL) for MacMillan Plumbing & Gas Ltd is: http://www.macmillanplumbing.co.nz/


Q How is MacMillan Plumbing & Gas Ltd rated?

A MacMillan Plumbing & Gas Ltd has a 3.4 Star Rating from 5 reviewers.

Ratings and Reviews
MacMillan Plumbing & Gas Ltd

Overall Rating

Overall Rating
( 5 Reviews )
3
0
0
0
2
Write a Review

Nick Leishman on Google

image Fast efficient service


Vincent Mukundi on Google

image


John Hemmings on Google

image Positive: Professionalism, Punctuality, Quality, Responsiveness, Value


Sam Smith on Google

image Not taking residential jobs at the moment. Receptionist let me describe my problem twice before telling me that. Don't bother.


Paul Ryan on Google

image My review is shared with that of Sam Smith some time ago. Not taking residential work currently. Perhaps their website should indicate that in the first place. Person I spoke to could do with some PR skills even if declining. Good communication and engagement are basic skills to have.
Thank you for your response below: much appreciated. Two things:
1. The explanation I received was not lacking in communication at all. The point is how it was communicated - short, sharp & brusque in my view. Bluntly, that yr firm was not taking residential business & no explanation offered as to why not. I don't recall an apology. I think it is important to observe that pro-social engagement with a potential customer is a significant business skill even when declining a request. Yr business is very well reviewed indeed. Consider three other plumbers I approached after you. All were very polite, apologetic and helpful when declining me for various reasons... particularly offering to recommend other plumbers who were likely to be available given the holiday period. This was not forthcoming from your firm. I accepted one of those offers, work completed to 100% satisfaction and I would recommend all three who declined me no problem.
2. If you are currently unable to accept residential work, which seems to have been the case for quite some time now, perhaps some information regarding this situation on your website would be helpful ...


Overall Rating

Overall Rating
( 5 Reviews )
3
0
0
0
2

Write a Review

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