The Endodontic Practice

I left my appointment nearly in tears because of how I was made to feel. Im sure the practitioners here are great at what they do but the pricing is extortionate!!! I was referred by my dentist so its not like I chose this clinic of my own accord. I waited months for the appointment. When I got there I explained my financial restrictions and although Dr Aziz was friendly I felt really pressured and pushed into getting my root canal done with them and judged for not being able to afford it. I was in the room for all of about 10mins and was charged $350. I also found it really strange that the receptionist was also the one assisting during my appointment. They wanted to charge me near $3000 all in for one root canal, luckily a friend recommended a lovely dentist who charges $1500 and could see me in 2 weeks time.
Apr 1st, 2023

The root canal I had done in Japan years ago started hurting recently, so I went to a dentist and was referred to here. I was in lots of pain, but Charlene at the reception was really kind and patient, making sure to put me on a waiting list. Turned out getting root canal re-done wasn't really an option for me, but Dr. Aziz was to the point and he put me at ease knowing I've done everything I could before removing the teeth. Thank you for everything!
Mar 22nd, 2023

I have a booked appointment 5 Jan. Have received no contact from them. Their voice-mail says they are back 4 Jan. I have attended the practice they are closed till 9 Jan. I had taken a day off work. Nobody has contacted me to reschedule. Very poor customer service totally unreliable.
Dec 26th, 2022

Best root canal done by Dr Aziz. Me and my families go to Endodontist whenever needed. Best service and best treatment. Great follow up procedures..
Dec 24th, 2022

Awful! The worst dental clinic you may want to go! I have never seen such irresponsible and unresponsive clinic in my entire life! I had a tooth which required a root canal treatment by a specialist unfortunately the dentist who visited me emailed a referral letter to this centre. I didnt hear back from them for about 3 months!!! (Just for booking an appointment) and every time I gave them a call to follow up they said oh, something is wrong with out email system!!!. Finally after six month of waiting, they booked me an appointment on 29th Dec. However, just two days before my appointment, they send me a text message (not ever bothered themselves to give me call!!!) and said oh! sorry we want to close the centre earlier than we expected on 28th Dec which means we have to cancel your appointment!!! but we can book you another appointment in a 3months time in March!!!!!. A few days after the cancellation, I had to admitted at the Hospital due to severe tooth infection and I had to extract my tooth all because of their irresponsibility They knew that my tooth was infected and I was in a lot of pain, but they never cared they even refused to send the referral to another centre I am very young but lost a tooth just because of them I dont know how clinics like this, are permitted to work in NZ such a shame!
Feb 28th, 2023