Local Doctors - Sylvia Park

Came in early at 8am at the clinic to see the doctor, as i know the line would be long. Since i am not registered, the lady indian receptionist asked me for all these documents, which i have provided and should only have taken like 5 minutes to register me waiting for my preferred doctor. She took almost half an hour to register me on their system, when theres been like 5 patients that went ahead of me to see the same doctor. I already sat down, and just remembered that she hasnt returned my documents, and she actually forgot to even scan them and didnt even apologise for the whole thing. I am so disappointed with the service, as I came in early, and now i have to wait for 5 people ahead of me? And she wasnt apologising for her slow service.
Mar 24th, 2023

How Rudeness, unsympathetic, impatient, and speechless to the receptionist! ! If not because of the location I will change my GP location for sure. Not deserve any
Mar 20th, 2023

Changed from GI to here and I can tell the difference at the reception already. One of the receptionists was so friendly and helpful. Wait is still long but it's expected. Dr Mansoor is very patient and thoughtful. I was going to see a female doctor for my woman's problem but it didn't make me less comfortable with him. My husband also saw him for the second time and both times were pleasant. We will probably change our GP to him now.
Mar 10th, 2023

Worst worst experience .. I am from waiuku and it took me 2 hours to arrive here as busy roads in the morning and I asked before coming if Dr. is available and one of the staff member said .. yes the Dr. is available from 8am to 5 pm When i arrived here they said on reception Dr. is not in today.. the other thing.. they couldnt find my information One person saying I am registered and other person saying..I am not registered.. I was so frustrated and end up seeing any doctor rather than going home and come another day.. We have doctors in papakura buy I specially come here.. But wouldnt come here again I come here only for Dr. Vidhi As someone recommended me she is very nice doctor.
Mar 3rd, 2023

I was contemplating going elsewhere because of the wait times. I have always been seen by Dr. Mansoor and he does a fantastic job. Always listens and doesnt rush you out.
Feb 28th, 2023