Godfreys Pukekohe

Very poor service, I took my bissell Hoover in that had stopped working it was making a funny noise & the roller didnt move to see if it could be fixed. I paid $49.95. A week had gone by no contact so called and told it would be looked at that day, another week past still no call. When I called I was told it was an old model and couldnt be fixed because they didnt have the parts. When I collected the hoover I asked why if they knew it was an old model and that there was a chance they might not be able to get the parts why did they not tell me that before looking at it? I was told the person on reception doesnt know about Hoovers or parts he can only sell them and Hoovers bags, he work in a Hoover shop hed have some knowledge and if he wasnt sure he should of checked with someone before taking my money. I said youve completely ripped me off if you knew it was an old model why take my money, the guy said I only asked them to find out what was wrong with it and not that I want it fixed! What? I was then told if I can get the part they can fix it, if u cant get the part how am I supposed to get the part! Such rude service. I went to Harvey Norman to purchase a new Hoover and told them what had just happened and sales person said thats doesnt surprise me, I would not purchase anything from that shop!
Feb 1st, 2023

Very nice and helpful staff .
Apr 24th, 2023

Staff were so nice! He gave us both positive and negative information on what we were looking for and wasn't pushy at all! Very happy with my purchase and was well informed :)
Feb 25th, 2023

Really great surface from Raj very happy
Feb 15th, 2023

I love Godfrey Pukekohe. Bought nice cordless vac that goes really well and the price was good.
Feb 7th, 2023