Mitre 10 Whangaparaoa

I really like the range in Mitre 10, it's closer to home than Bunnings and the homeware department is great, and the garden centre is lovely. But the customer service is lacklustre at best and oftentimes as a customer it feels like you are more of an nuisance just buying a product than a valued customer. My partner has tried to use the trade side for timber materials often to be told that that side is closed for the day, even though Mitre 10 is still open and trading for atleast another hour. I would like to support local but honestly the sour faces and avoidant staff put me off, so will probably go for Bunnings.
Apr 29th, 2023

Stock levels always tend to be low or not at all. Staff are awesome and very helpful tho
Apr 27th, 2023

Handy
Apr 27th, 2023

The prices are great, but the staff are strange. I was leaving 10 minutes before close (sorry) to buy one item, but when I tried to pay with cash they told me they already cashed up. He asked me for my card instead, which I told him I didn't have, and said he wouldn't be able to take my money. After some back and forth another employee said he could actually accept the cash and explained how to deal with the cash up. There were also like, 6 or 7 employees behind the counter watching this exchange for whatever reason. Just a bit offputting and stressful.
Apr 24th, 2023

Mar 31st, 2023