Northern Arena

Took our son here for two years, had constant problems with Northern Arena overcharging. Owed $63 one week, two weeks later supposably owed $179. They refuse to make amendments and threaten us with legal action as well as failing to provide us with invoices that these costs have allegedly transpired from! @ $23 a session - how could $63 change to $179 in the space of 12days - any answers guys!?? Scammy behaviour and they will lie through there teeth about it when called out. They just demand money that doesnt belong to them and will triple your bill if your not paying attention. They will also charge you long after you have removed your child from there system Two years and he cant swim and almost drowned under there supervision in which we removed him from there services. Highly disappointed and do not recommend Northern Arena to any parents out there trying to get there loved child a necessary life skill The one thing you dont want to be as a business - bad service and bad pricing as a package. How in two years did they fail to teach my child how to roll on his back and float to save his life???? Yet alone swim????? They are far from Professional swim instructors They yell at the children with attitude, its appalling. They made my 7 year old sit and watch because they couldnt be bothered to teach him. Our son is 7 years old, his sessions as of July 22 should have cost $23. We have invoices showing them charging us $42 - for ONE 30minute group session. STAY AWAY IF YOU CARE FOR YOUR CHILDREN !!!!
Mar 12th, 2023

Staff is highly motivated and involved. High quality swimming lessons and awesome building.
May 4th, 2023

Receipt of swimming school Neza is rude and unhelpful. Such a bad customer service
May 1st, 2023

Front of house staff not very enthusiastic and quite rude, prices are quite high and also don't cater for people paying in cash as they can't figure out the payment side of things without a card on file which is a nightmare for grand parents wanting to pay cash. Instructors are lovely and friendly and great with the kids.
Apr 16th, 2023

Apr 6th, 2023