Peninsula Club

Mar 18th, 2023

Updated as of 23/02/22 Cyclone Gabrielle was coming & the whole country was preparing for it. The Peninsula Club had no plan in place, did not communicate with the residents & when there was a power outage there was no communication. I had to phone the front desk to ask someone to assist my Mum. The only person on was a junior nurse who was very helpful but who told me that she had not been given a plan or directive from senior management. It was the Sat just prior to the cyclone touching down. I find this disturbing & suggested to this staff member that it would probably be a good idea to make contact with the residents, as many of them would be frightened & many would be on their own. This is not the kind of response one expects to see at a retirement village. Uncaring. No empathy whatsoever. I most certainly do not recommend this village. If I could rate it 0, I would. Sep 2021 My Mum & Dad have lived here for years & on the whole the staff have been pretty good up until this week. My Dad died in the most stressful of circumstances in lockdown last September when none of us could see him. His birthday would have been last Monday. The village left a birthday card for him in my Mum s letterbox. Need I say more. Appalling.
Feb 9th, 2023

Mums home . Units are nicely done up.
Aug 31st, 2022

Well run
Apr 3rd, 2022

Visited to look at a Villa for sale, lovely established village, the Villa was being gutted and refurbished, good size with garage. Lovely knowledgeable sales lady Wendy and Norma.
Dec 12th, 2021