Hannahs

I dont normally do reviews but was in oare with this guys attitude, Young guy at St Lukes branch not helpful at all,I had to wait for the 2 sales assistants to stop chatting about there lunch lol , asked for 2 pairs of shoes in a bigger size ( they were both 179 a pair) he brings out a box , They were the same size I had? He asked me dont they fit? No!!! Thats why I asked for a bigger size??? Lol.. I asked him to check if other branches had that size, he jumped on the computer, and said no they didnt.. overall, just young and not interested in making a sale.. he just lacked enthusiasm, seems board, and couldnt be bothered, bit slack for this day and age.. wont be back ,went into henderson branch and lovely young assistant there finds me the size I wanted and whoa la.. a new 2 pairs of shoes and a happy customer!! CUSTOMER SERVICE MATTERS, sales are what pays your wages!!!
Apr 3rd, 2023

I wanted some shoes. They sold me some shoes, with pre-approval from my daughter I might add. Today was a good day. I now have shoes.
Oct 23rd, 2022

Jun 26th, 2022

The customer service was terrible at the Hannahs Newmarket Westfield store. The store only had one person working so understandably the service wasnt fast and we were perfectly happy to wait. What was very rude was that the customer service person completely ignored us and avoided eye contact or a greeting to a level that got quite ridiculous. We tried catching her eye and finally went and stood at the counter with the shoes and still nothing. In fact the customer service person walked past us a few times and looked away from us specifically looking in the opposite direction. It was so bizzare that it was almost funny! We did end up buying two pairs of shoes but will not be going back to that store.
Apr 13th, 2022

Very limited toddler range available in store
Apr 3rd, 2022