4FUN HENDERSON LTD

My family and i were apart of 4fun when it was just getting started and now its blossomed into the best childcare service in NZ.
Apr 24th, 2020

Nov 11th, 2019

Bad service
Aug 1st, 2019

The owner is incapable of being professional completely and utterly racist. Had enrolled my boys into the holiday program. No problems there needed to have WINZ subsidy forms completed. Girl at the till takes said forms upstairs to owner to sign. The owner comes down waving forms around and announces loud enough for everyone to hear "Im not signing these you OWE me money". Im a little taken back and ask for more details etc on this debt. Everything is in order and in fact I did owe 4fun money from a previous holiday programme my son had attended a few years earlier. Thats no drama I accept that miscommunication of payment between myself and my sons dad. I asked her if she could sign the forms and I would fix the owed amount the following day. This was a Friday and wanted to get them into WINZ before the weekend. She stands there hand on hip outright refuses. I asked her was it neccessary for her approach and attitude and she completely lost it making the situation very personal. Started screaming this is my business and you owe me money ($108) then proceeds to say "You people always do this and im sick of it" im really confused at this stage who these people she is referring to so I asked what does you people mean and she didnt hesitate to say you know exactly what i mean and gave me this disgusted filthy look and looked me up and down. Keep in mind there are children and customers looking on in absolute disbelief. A few other choice words were exchanged before I left and took my business elsewhere. Before this incident I had been to the playground previously and the way she speaks to the children is very concerning. Screaming over the intercom system at children and staff on the playground. She blantantly admits that these kids are just a number to her and are pretty much easy cash cows for her to make a profit. The place is complete chaos its a mad house. On many occasions the staff are heard discussing your behaviour and attitude and that speaks volumes of your character. Do yourself a favour and avoid this place like the plague. Take your business elsewhere.
Feb 11th, 2019

We took our 5 year daughter here for the first time for school holiday program, there are a few issues we have encountered just from the first day. 1. My husband registered online a week before and got a confirmation email, when we got there this morning her name wasn't listed. But this is not a big deal, I just need to fill the form out again. 2. They went to strawberry picking today, there is no plastic bags got given so all the strawberries got rotten in the hot day, all the juice leaked into her school bag, two sets of spare clothes were completely ruined by the strawberry juice, impossible to wash straight to the bin.Surely anyone who has eaten strawberries would know how much of a mess they gonna make, and no plastics bags, seriously? The manager apologied but that doesn't justify the two sets of clothes we had to throw away. 3. This is the first day she was there, I just went in and took her away, no one asked and nothing to sign, no security measure here at all, it's very concerning. Overall, the first day hasn't been the greatest, see how things go for the rest of the week, not very likely to come back here next time.
Aug 12th, 2017