Westgate Medical Centre

Terrible experience . Was told Pregnancy issue would be funded.. then the Dr told the receptionist it wasn't Pregnancy related after a cervical examination to check at 16weeks that I didn't have incompetent cervix to hold baby in. He also made rude comments about my cervix.
Apr 26th, 2023

Made an appointment on Manage My Health app for annual check up and waited less than 5 minutes to be seen ..very easy and efficient. A better option than phoning.
Apr 15th, 2023

I give 3-stars. And they are all for in house service. They really really need to fix their phone system. It always feels useless to try and call, better to pop in (if you can). Nurses and doctors are great but I feel like reception needs a rejig. Im sure my call was not next in line for 60+ minutes! Disappointing as Ive been a patient here for 25 years and seen minimal improvement on this side of things
Apr 2nd, 2023

Went in to have a large cut cleaned. The room was dirty. Staff friendly. But it was weird
Mar 27th, 2023

If I can rate a zero I will definitely do it. Receptionist gave the wrong consulation fee over the phone, asked for additional money after GP consulation and SMS additional amount to pay. You better have a knowledgeable receptionist and not giving wrong information to your patients. This is not your patients fault. It is your staff who made a mistake.
Mar 26th, 2023