Auckland Radiology Group

This was a100% amazing experience !!!!!! From the moment I walked in at the Takanini branch till walking out there. Thank you so much for your customer service.
Jun 25th, 2022

Good communication and very polite nd they played punjabi songs for me while MRI
Mar 15th, 2022

1st ever ultrasound & my experience was amazing. The service was fantastic from the minute i walked in to the minute i left. The waiting room was well set up for COVID19 L3 & the lady on the front desk was kind, professional & very personable. The lady who did my ultrasound was kind, friendly & welcoming. She was knowledgeable & went out of her way to explain things to me. When i booked another follow up ultrasound, the team advised when & why to book at a certain date & did their best to make it a time & day that worked well for me. Highly recommend this branch.
Jul 10th, 2020

Been there in Nov. Clean environment and friendly receptionist lady with lovely smile when I arrived. The sonographers was very professional. Will go there for the next scan.
Mar 3rd, 2019

I visited there a few weeks ago with my husband for scans. The girl who did my scan was very professional and friendly but the female receptionist who was about 45yo, had her hairs coverd probably Indian had not customer service skills at all. She is not the suitable person for that job. Very rude and had very bad attitude towards everyone. The receipts she gave us were not printed clearly. My husband asked her politely to give us a clear printed receipt as we needed to scan it to claim for our health insurance. But she resonded very rudely to my husband saying that thats how my printer prints. My suggestion is that get a good receptionist instead of her and please get your printer checked as well it may needed a new ink or something else. I would only visit that place again if i havent had to face that unprofessional receptionist.
Dec 24th, 2018