Lume Nail

I have been doing my nails with nail professionals for many years now, but the experience that I had with this shop was shocking. The customer service was terrible, all the employees would talk between themselves in their foreign language and none of the customers could understand them, very disrespectful. The quality of the gel polish applied and the work skills that those girls have are down to zero. As I was disappointed with the look of my nails after just a week or so, I decided to go back and take them off. Again, they would all speak in their foreign language and the girl that was taking my gel polish off, did not apply enough of the acetone and the whole experience was very painful. I could not believe what kind of experience I had, and I do not recommend this place. Do not even think about going there to waste their money. Terrible!! Service: Manicure
Mar 8th, 2023

Did amazing on my nails and they never disappoint prices are high but totally worth it
Apr 6th, 2023

I have had the same lady twice for my pedicure. Both times, I have asked her not to cut the nails, both times she has and cut into my toe. Today I have an infected toe. Each time she says she understands, then goes ahead anyway. I won't be going back as it simply leaves me have to tend to a the aftermath. There was no soaking of the feet, nothing. Very rough, and then she laughed when I told her that I asked her not to cut my toe nails. No sorry nothing, she just kept going. I also got my false nails take off as my nails underneath have grown. They lady mentioned my nail where now strong. This is because she only took half of the false nail off, and the result is incredibly bumpy. I have had my nails done a lot of times, and chose this as it is close to me, however, I will not be going back. I will have to go elsewhere to fix my fingernails. Very disappointed. Services: Manicure, Pedicure, Gel manicures
Apr 20th, 2023

I have been going to Lume Nail since early 2023 and the three times I got my nails done, they were great and lasted at least four weeks. However, I went in for gel manicure last week and I am not sure if the technician was new but she did a terrible job at removing AND applying the polish. My nails weren't soaked long enough so the gel needed to be scraped off my nail bed, which in turn made my nails very thin and weak. On top of that, the gel applied wasn't cured properly and I could see air bubble right after. The gel colour was lifted as the air bubbles grew bigger. After three days, they started to come off. I had to cut my nails short to prevent breakage and possible infection. Not only this is frustrating and scary, it is also a waste of money. I hope this never happens to anyone and I am never going back. Services: Nail polish changes, Gel manicures
Apr 13th, 2023

Quite literally the WORST experience I've ever had. I ask for a manicure and pedicure. My pedicure lasted all of 15 minutes and my feet were not even put in water. They didn't even pull out a file to file my toes nails. Let alone soak them, scrub them, massage etc. basically my nails polish was removed and reapplied. Poorly too. I have left with jaggered toes nails with polish on my skin around my toes and it doesn't even cover the sides of my nails. This was not a pedicure. My finger nails are all jaggered and sharp and again was not a manicure. The polish is not to the edges. I'll be going to another salon tk get them redone and I paid $100 for all of this. Highly highly disappointed and will never return here. What a poor experience Services: Manicure, Pedicure
Mar 10th, 2023