Swanson Dental

These guys were great, Ana and her sister looked after my wife and sister in law, we always go there, highly recommend.
Mar 18th, 2023

Not recommended
Oct 25th, 2022

Worst experience ever!
Oct 2nd, 2022

I DO NOT RECOMMEND THEM AT ALL service and workmanship. The dentist, Ana, was not nice at all. At first she appeared nice, but as soon as the work started she was very rude and her female receptionist (the one that wasn't related) was afraid of her and couldn't stand up for the truth either because of the fear Ana put in her. I witnessed the degrading way Ana spoke to her. I ended up going to three other dentists who all told me that the work that Ana did was not completed and when I explained to them how she had preformed the job the knew straight away she was cutting corners. Lumino is much better in workmanship and customer service. I am so pleased with my current dentist who is a keeper.
Oct 1st, 2022

I did not like Anas work or character. I went in for a root canal and her and her brother, the receptionist, were very rude. She was kind and friendly when I went in for the initial check up to see what work was required and to inform me of the cost. However, once treatment started their attitude changed. In one appointment she closed the door on my husband as he was coming in to accompany me for support, making it clear that he was not welcome and he ended up staying in the waiting room. Ana did not use a dam when preforming the root canal I needed at any of the visits. For close to $2000 I regret going there. Because her lack of using a dam my tooth got infected immediately and I went back and she gave me a temporary fix with antibiotics and she squeezed the pus out that had accumulated from not using the dam in a hurried manner which was painful because she didnt use anything to help with pain. I phoned the NZ dental association and the head lady I spoke to told me Ana should have used a dam as Ana is a member and the association states that a dam is to be used when preforming a root canal. The lady was deeply dissapointed in Ana not usu g a dam. Within two weeks after all of this I went to two other denists for their opinion and they said more work was required and she should have used a dam and she also should have informed me of an extra cost at the outset and not after the first session of the treatment. I also went to an orthodontists who said more work was required. At one point Ana also sent her assistant out when she was putting needle in for a local and she dug it in very deep and I told her it was very sore and she said yes it does hurt and instead of stopping she continued to push it harder. I have never gone back there and I now have a very nice dentist elsewhere. Swanson Dentist is a rude team that lies and I feel they discriminated against me because of my religion. Down right rude and hidden intentions. Her brother gas lighted me in front of all the patients for getting a loan to pay for my treatment and then he tried tried to catergorise me as a partictular type of client that cant afford to pay for the treatment acting all superior. My dentist I am with now is the polar opposite and goes out of her way with fantastic quality work and fantastic customer service, unlike thr experience at Swanson Dentist. Ana! Dont take advantage of your clients. Kiwis are kind people. Start doing the work properly and stop looking down on people and thinking that just because you have so called qualifications means that you can treat people like you are better than them. What goes around comes around and one day you will be held accountable for your ill intentions.
Sep 22nd, 2022