NZ Post Shop Lincoln North

VERY RUDE Front Counter Staff! I will not be visiting the NZ Post Lincoln Road Store ever again! The women working at front counter is SO RUDE. Yelled NO TOUCHY! at my 4-year-old today when he had just started to nicely look at the cards beside the counter - that gave my kid a sudden fright! Theres no sign there that says NO TOUCHY - Can you explain why my kid is not allowed to touch the cards?? He has no basic rights? Your store should train the staff on NO YELLING AT THE KIDS! When I said that I wanted to send something overseas, the woman gave me a form told me to fill and come back to the counter and nothing else. Because in my country its another language I had written my home language beside the English I had written on the post form. When I took the queue again and finally reached the Counter, the woman yelled at me again No foreign language! When I questioned why she didnt tell me at the start? She told that its a rule written on the small prints on the form. Let me ask you, do you read all the small prints on the forms and documents that you fill and sign? If its such a big rule that you would yell at your customer for doing it wrong, why would you not have told the customer at the beginning?? So I had to re-do the form again and queue the third time to get it done, all the while with my frighten kid from your yelling! To the owner of the store - Have you read all your google reviews which are majority 1 star? Have you even bother to train your staff to do proper customer service? They can at least get some training on how to talk to your customers nicely and respectfully. At the moment they talk like they hate their job. Dont bother doing a standard copy-and-paste template reply to this review. Its a waste of time and space.
Nov 18th, 2022

service much better than before.(compare two years ago)
Feb 27th, 2023

Bad customer service plus they lowkey hate left handed people and dont explain things throughly, constantly rolling their eyes when asked a simple question
Jan 22nd, 2023

See other reviews or go there by yourself. Feels sorry for anyone who offended by the poor customer services from this branch.
Jan 10th, 2023

Nov 19th, 2022