Hi Sweety hot pot () Henderson

I'm (used to be) a regular costumer there. Their soup always come out boiling hot. I did ask the chef to serve it less hot a while ago but it only lasted a couple of time before going back to boiling hot. Yesterday I accidently knocked the just served hotpot bowl when I tried to stand up and it burnt my belly as well as my upper legs. Both the woman and man who run the business saw me when it happened. But they didn't offer any help. I walked to the bathroom and spent 10 minutes there trying to splash cold water on my burnt body. My kids were with me at the time, I asked one of them to ask the business to pack our food as I won't be able to eat here and I need to go to treat myself. We were ignored until l came out of the bathroom. The woman was busy wiping the floor. Obviously their floor is more important than their customer. I asked her again to pack the food now as I had to go. She then went to pack the food, still didn't offer me any help or asked me how I was. I had to ask her for the icepack, she said they don't have it. I then asked if they have any ice cubes. She hesitated a little said she can give me some ice cubes. I ended up in hospital that night till 3AM the next morning....I'm NOT going there ever again.
Dec 9th, 2022

Change your close time immediately, it shows close at 9pm, and I arrived at 7:30, the stuff told me we already closed.
Nov 25th, 2022

Price is affordable. Pick our own choices and give them to the staff at the counter to weigh. They only have 2-3 soup paste choices.
Nov 10th, 2022

(Translated by Google) Their soup is probably the best spicy soup base I've ever had. (Original)
Nov 4th, 2022

(Translated by Google) Awful customer service. Used to love it but I think there's a change of owner. Brought our 18months old baby along for dinner and being a baby she made a mess at the highchair and the floor. Halfway through the meal baby was already full so brought her out of the chair and started wiping down the highchair, after removing all the food scraps on the chair (put it all in a doggy bag we brought) we stopped to finish the meal first. Suddenly a guy (owner?) charged to our table and start yelling at us for letting baby make a mess. Tried to explain and show him evidence that we are planning to clean up after the meal and already halfway doing so. He didn't listen and kept scolding us. He even said that it's not the restaurant's responsibility to clean tables after customers had made a mess which is ridiculous. Tried to reason with him that I never heard of a restaurant where customers are obligated to clean up after themselves. He refused to listen and walked away grumbling. If he waited he wo uld see that we would actually pick up all the food scraps on the floor and wipe the chair properly, but I'm just doing it because I'm thoughtful of the poor waiter who have to clean it not because I actually OWED them. Never going back again. Service sucks. It should be a change of bosses, I didn't feel that way before. Take your 18-month-old to dinner with the baby, who naturally makes a mess of chairs and floors. When the baby is half full, take her out and start cleaning the chair so she doesn't get dirty. After picking up all the food scraps (we also specially took a bag to put the garbage in our own house), we continued to eat first and then continued to clean up after eating. At this time, an uncle (maybe the boss?) suddenly rushed to our table with a very bad tone, while cleaning the chair and scolding us, saying that taking the baby out can not make it so dirty and difficult to clean up. At first, I wanted to understand that the restaurant might often encounter this kind of customer upset. I tried to explain to him that I planned to clean up and showed him the bag that had been cleaned up. As a result, the uncle ignored it and said more and more loudly, and finally said that the restaurant There is no responsibility to clean up guests' soiled tables. I tried to reason with him that I had never heard of any restaurant that would ask customers to clean up the table and clean it up after eating, and he just walked away without thinking about it. To be honest, I really plan to clean up after eating, but I clean up because I dont want to trouble others because I dont really owe him anything. Will never go again, spend money and be scolded for being sick? (Original) Awful customer service. Used to love it but I think there's a change of owner. Brought our 18months old baby along for dinner and being a baby she made a mess at the highchair and the floor. Halfway through the meal baby was already full so brought her out of the chair and started wiping down the highchair, after removing all the food scraps on the chair (put it all in a doggy bag we brought) we stopped to finish the meal first. Suddenly a guy (owner?) charge to our table and start yelling at us for letting baby make a mess. Tried to explain and show him evidence that we are planning to clean up after the meal and already halfway doing so. He didn't listen and kept scolding us. He even said that it's not the restaurant's responsibility to clean tables after customers had made a mess which is ridiculous. Tried to reason with him that I never heard of a restaurant where customer are obligated to clean up after themselves. He refused to listen and walked away grumbling. If he waited he would see that we would actually pick up all the food scraps on the floor and wipe the chair properly, but I'm just doing it because I'm thoughtful of the poor waiter who have to clean it not because I actually OWED them. Never going back again. 18
Oct 2nd, 2022