Bread N Butter Home Cookery

Order an Ube cake for birthday, fresh cream for Monday. On pick up the person grabbed one from the case. It was made Friday (or before?? according to the person on duty). With messy excessive butter cream. And absolutely NOT fresh. The Ube was firm like it was stale. I told the person, she said nothing she can do the baker is sick.
Feb 1st, 2023

Really terrible customer service here. Was getting angry that I was asking about certain filled breads. Then went out the back and made us wait to be served, for quite some time. If she was busy could just say just a minute then when I asked for a bag to put our items in she threw pile at me and told me to help myself. And not in a nice way. Then proceeded to be kind to the next 2 customers Safe to say I wont go back.
May 4th, 2023

The breads all have Filipino names, I asked the lady behind the counter whether one of them was sweet or savoury, and if there's any fillings. She looked at me like it was my fault for not knowing her cultural food, and said there is no English name, when I asked about the taste again, she went back to stating the obvious while refusing to give any information about what it tasted like. After 4 attempts I left. Her English was good enough, just had a bad attitude. The most frustrating experience I ever had at a bakery. Frankly it's rude to offer no information about your product other than the ethnic name.
Apr 25th, 2023

The asian old lady working there looks like she doesnt want to be there, Bad customer service and she needs to learn how to smile.
Apr 24th, 2023

Called in to put aside a cake and told them I'm coming right before closing as I'm driving from far away, came 10mins before close time, Then they annoyingly refused to serve us as they're "closed". Never coming back
Mar 22nd, 2023