Young & Amazing

Made a phone booking to visit the centre as a parent. Was told that the open day had just passed but I could come for a visit instead. Centre wasn't able to give me an indication if there would even be space for my child in 6 months time until I visited and confirmed my interest. After arranging a time and walking with my baby all the way to the centre I was told there was no record of my booking and I was not able to look around the centre as manager was away, no exceptions. Was also told that most parent visits are when children arent actually in the rooms (??). After asking to call the manager for query, the only option given was to come again next week. However, this was not an option for myself. Very disappointed. Edit after owner response: Hi Catherine, I was really looking forward to visiting your centre, including having a look in the classrooms with children present. I feel this is important in allowing me to get a sense of what the room is like. However I do understand this may not be standard practice for first time visitors at Young and Amazing and that there are reasons for that. I was not told this during my initial phone call. My main complaint was in the response I was met with on the day. If I was allowed some flexibility (e.g. to take a quick peek into the rooms) rather than expressions of doubt about my booking and the inflexibility I was given, I would have been happy to arrange another subsequent visit. My effort to book ahead and take time out of my day to walk with my baby there seemed almost disregarded at the time, and I was made to feel like a nuisance even though the situation was at no fault of mine. I have enrolled my child at another centre, but I do appreciate your response and apology.
Mar 22nd, 2023

Love this center great teachers great environment
Nov 22nd, 2019

Best daycare ever! Constantly evolving to meet kids needs and to help them grow. Amazing resources and kind, compassionate teachers. My kids love it here!
Oct 28th, 2019

Jun 10th, 2019

Young & Amazing is absolutely deserving of a 5+ star rating. My husband Peter & I are genuinely over the moon that our daughter attends such a lovely place. Thank you to Kerrie, and to nursery head teacher Rose, and all the teachers Young & Amazing was highly recommended to us by other parents, and we can attest now that all of the praise was very accurate The educational elements around different cultures, the consistent gentleness and thoughtfulness of the teachers, the ability to get our daughter to day nap in a cot each day..! Right from the initial enquiry conversations when we contacted Kerrie before our daughter was born.. Communication and everything has been stellar. Thanks Young & Amazing for making the transition so wonderful. Im an anxious person by nature but youve eased so much anxiety because Im confident youre one of the best early childhood care/education providers in Auckland. :)
Jun 29th, 2022