Oak Furniture Store & Sofas

Buyer beware! Poorly made!!! we purchased two bedside tables and a chest of drawers the ALL have branding on the side that is no disclosed in any photos on the site. The chest of drawers has a massive chunk out of the top that has been varnished over so obviously happened at the factory. Inspect your furniture properly. We took this out of the box on pick up but were distracted by the fact that the face was covered in glue. This took 20min to clean was cleaned off, but we didn't notice that there was a massive chunk out of the top that was varnished over and clearly happened in the factory. Due to us taking this out of the box to inspect and take home, they apparently can not identify when this happened (clearly the factory) and will not take responsibility for the damage. We have spent the past two weeks getting the run around between the store and sales, we had one response to an email and now all staff and management seem to have vanished. Were being given every excuse possible why they are ignoring us and refusing to deal with us. They either have very poor staff management or are full of lies. Very frustrating and poor service.
Apr 21st, 2023

Great service and product. Thanks
Apr 28th, 2023

Lovely furniture and very helpful service!
Apr 26th, 2023

Friendly and helpful staff, would recommend!
Apr 25th, 2023

Good service
Apr 19th, 2023