Asylum Paintball

overall good attitude but bad organising they insisted we purchase our extra ammo after the 1st game but we insisted we do str8 away then we get to the arena and they have mixed our extra ammo that only 2 people purchased with the whole groups ammo after 2 games they said wel have a brake and then they said our time was up after only a hour. they are under staffed for weekends and cant even run 2 groups at the same time. I'd recommend this place for kids not teens or adults
Mar 21st, 2023

I will try to go straight to the point: I am rating this business one star only due to the greed-loaded attitude they have had with me and my teammates today. We called and made a booking for 10 people to come and play paintball the next day. As part of the policy, we had to pay $100 to secure the booking, and so we paid the deposit. Although it says on their website that you are required to book days in advance, we called the day before and a man called Vitally was SUPER friendly and helped us find a spot for the next day. He was quick and, again, SUPER friendly. Less than an hour after the booking was made two of our teammates couldn't attend the game anymore, and in order to keep the deal at $49 p/p rate, we would have to pay for 10 people even though we were 8 people only. We didn't have a problem with that policy, we simply couldn't afford it and decided to call back and cancel the appointment and request for a refund, only to be met with a totally changed Vitally, who brushed our request off by pointing us to the policy which apparently states that they don't refund deposits because he already "paid staff members and told them to come work the next day". I won't go into what I thought of this attitude but I just want to share my experience and tell you to do with it what you may. If a business is good at what they do there is no need to steal money from customers in this manner. We definitely won't return and deeply regret not choosing Woodhill in the first place.
Mar 12th, 2023

Feb 18th, 2023

Dec 19th, 2022

Dec 18th, 2022