Bath & Tile Ltd

May 2nd, 2023

I got very bad experience in this shop. I returned 3 boxes of tile 13 days ago until now haven't get the refund. Also they make mistakes send the wrong tile and ask me pay extra 80$ without invoice. They forgot to deliver the popup I should cost One hour to pick up by myself.
Mar 5th, 2023

Great place for all your bathroom components and fittings The staff both at Albany and Manukau are very pleasant and helpful --Super service
Nov 13th, 2022

Excellent staff and service , prompt reply and great prices , .delivered in time. will recommend. poorna
Oct 8th, 2022

Absolutely terrible experience with this company. After posting the review below, the owner reached out to help, asked for 2 days to resolve the problem. I agreed to remove the review while he tried to fix the problem. After 24 hours I followed up and asked for an update, he said he was waiting on others to get back to him. After 48 hours, I told him I would re-post this negative review of his company's poor customer service. Original review: I visited their show room in Manukau to pick up a replacement seat for a toilet that was installed new only 2 years ago. Firstly the showroom was unattended, with 3 computers logged in and running their sales software.. I waited for 10 minutes before phoning the store, which rang and rang and rang and eventually someone came out to answer it. I had the old seat with me, asked if they could sell me a replacement, was told no, we don't have that model any more. Asked if a newer model would fit, was told they're a standard size. Tried my seat on their showroom and found it was a compatible size. Asked if they could sell me the current model seat, and the staff member checked stock and said the computer shows they have two in stock, but she would need to check with the storeman. She phoned the store and sat waiting for them to answer for about 20 minutes, then asked me for my details and said would get back to me the next day. Next day I get a text saying they don't have them in stock. Asked them to confirm they don't have the current model seats in stock. They advised they only sell the whole toilet, not the seats separately. Even though I had been given a price on the seat alone, said they can't do it. Ended up going to Bunnings and getting a compatible replacement almost the same.
Nov 24th, 2022