Hollywood bakery

A really undrstocked place with not yhe quickest service. We ordered 3 thick shakes and when we complained the one wasn't a thickshake the lady was kind enough to give us a refund. There were only like 5 pies left. We ordered 3 pies which tasted okay, but whilst 3 of us received our pies my daughter had to wait an extra 10 mins for hers (we were the only customers there at that time). Secondly my friend and her 2 kids met up with us there about 10 mins later and they had no more mince pies left for her kids nor did they have any ice cream left for them to have thick shakes as well - even though a countdown was just opposite them. Her son then chose a caramel frappuccino instead. Which is not what he really wanted. The menu online states that they make chicken fettuccine pasta too. But I got told they don't. Their chicken and mushroom pie had no mushrooms but it was okay despite also being lukewarm. I would not come back
Oct 15th, 2021

Unhappy with customer service, would not recommend
Oct 13th, 2022

Very good, patient service. Good iced latte
Jul 29th, 2022

Dont usually make negative posts. Ordered eggs bene (salmon) and lunch pack (Chicken thigh and drum with fries). I finished the eggs bene which was average. Salmon was slightly frozen and salad looked and tasted old. In terms of the lunch pack, my partner struggled to finish. I attempted to finish the lunch pack. I can normally eat anything so that Im not wasting food. But this I could not do. Refer to image which doesnt do justice but it still shows how disgusting it is. Dark meat/bone which shows the age of the meat and being frozen on and off for some time. Poor quality food. And to top it off, the staff refused to present themselves at the counter and hid at the back because they knew I wanted to have a word with them. This has ruined our experience. Definitely not going back here.
Apr 12th, 2022

Coffee was very good highly recommend
Dec 6th, 2021