Bakerfield Medical & Urgent Care Clinic

First time here, I called told there was no charge but when I got there I had to pay casual rate. Besides this the service was exceptional, Dr Tane was positive and informative, and even rebooked an appointment for following week while I was getting a strap put on my foot. The receptionist sitting on the left when you walk in very efficient and helpful and so were the nurses. Very quick service, this also included x-rays.
May 1st, 2023

Please do not get me wrong, but please change indian lady in reception. She has no idea what she is doing. Terrible service
Apr 30th, 2023

Phoned a week earlier to book a phone consultation. I left my new phone number, reiterating that the old number was no longer in service. The appointed time arrived and no phone call. I phoned the clinic, and was advised that the Dr will be notified. I waited and waited. Frustrated, I phoned again thirty minutes before their closing time, just to find out that they rang the old number!! This Clinic is messed up! What happened to the excellent receptionists that used to be there? The Dr.s' are good, but the front desk is letting the Dr.s' and the clinic down.
Apr 29th, 2023

Receptionist was extremely rude and not polite, her attitude towards my partner was disgusting. When my partner filled out the rego form the receptionist wasn't clear on what next and left us guessing what to do. Poor customer service
Apr 29th, 2023

Worst clinic ever. I made a booking 1 week ago and it had been canceled because theres no doctor. And they didnt give me another appointment for today. Do not waste your time and money here. Receptionist lady is so rude and she doesnt care. Only thing she wants that no one goes there so she can earn easy money.
Apr 29th, 2023