Tarocash

Love the range
Apr 2nd, 2023

Great clothes good quality
Mar 21st, 2023

I bought pair of shoes and had a stain on one shoe I just wanted to exchange to new one. I did not ask for refund or anything ! But staff refused to help me out in exchamging a faulty product which they should change under the consumer right if the product is faulty. Customer service is Zero guy name was Antonio told he is the store manager he was so rude and keep on refusing to help. If he was the store manager he should know better ! Treat your customers right. At least give me option to exchange to another shoe i was happy to pay whatever the balance too. First and last time shopping here I was treated like a enemy who came to their store. Any other shop would exchange the item. Bad service never recommend to any person. Please give your staff customer servive training if you were working in Dubai you would never be able treat customer like this. I was working in retail field too we never treat customers like this. Tarocash Manuku need customer service training and consumer right policy training !! Dont shop here.
Dec 22nd, 2022

Experienced bad customer service at Tarocash Manukau Mall. Went looking to find a suit for our son who has ball in December. The ladies totally ignored us and continued with their own personal conversation. When I spoke up about the service, I was responded with I should of asked for help. Totally unprofessional to have customer service assistance having a full on private conversation in front kf cistomers and being ignored. Felt like we were excluded from how we looked.
Oct 9th, 2022

Sep 20th, 2022