Omni Tech

The place they sent off our phone to replace to front and back screen did a HORRIBLE job and very very unprofessional at how they replaced the screen! Whoever they sent it to did a rough hard and fast job!! Dont recommend this place. After they replaced our screen we decided to replace the battery but with another mobile company and lucky we did! Had we not, wed of never know how unprofessional this place was!! The second place told us that omni tech forced open our phone we know this because the screws down bottom of our iPhone XR one of them had no thread and so the forced open the broken screen realised one of the screws was bent and so they may of had trouble removing it but instead of fixing it THEY CUT HALF OF THE SCREW leaving half of it in the hole! Unable to put a new one in they drilled the other hole w a new screw and using that one to close the screen shut!! When the second place removed the screen to replace the battery he said that Omni tech did it so unprofessionally that they just used the one hole to shut the phone close and leaving the half cut screw in the phone!! Terrible because had we not got it seen by another company wed of never known. Although Omni tech did the job by replacing our screen they did a lousy job by being lazy and not doing it properly, I dont recommend this place esp if your customers pays hundreds of dollars to properly fix their phone. All in all I wouldnt recommend because I paid $280 for this half job. Will never go again. But I got to say customer service was lovely the lady was accommodating to say the least. Whoever they sent this to get it fixed by are lousy at their job!!
Mar 16th, 2023

Absolutely the most horrible experience of a lifetime. 100 and 10 percent DO NOT RECOMMEND EVER IN ANY CIRCUMSTANCES! dropped my note20 off for a routine screen replacement after calling ahead to see if he had the right parts and colour in stock to only find upon picking it up that I spent $550 for him to COMPLETELY DEVALUE my phone not ONLY by CHANGING THE SURROUND FACE PLATE COLOUR WITHOUT WARNING OR CONSENT but also by DAMAGING MY BATTERY IN THE PROCESS AND ANOTHER PART I WOULDNT HAVE KNOWN ABOUT HAD I NOT NEEDED A BATTERY REPLACEMENT!!! when I went back to have all of this fixed he told me to take this to the dispute as he didn't "do it" but then "did not remember"!? Shot Vishal Singh!
Mar 8th, 2023

Feb 1st, 2023

Repaired and replaced my screen at a reasonable price, sehn was so helpful and thorough I thought my ph was done for! 1 hr later all fixed without losing any of my apps! She did an amazing job I came back a second time to repair my son's ph! I recommend seeing her to get your ph fix! Thank you Sehn at manukau omni tech.
Jan 30th, 2023

Dont take your phone to this place. I asked if they do IPhone battery exchanges, they agreed. So I let my phone there for the exchange. After I got it back, I just realized that they dont use original Apple products. We had a long discussion and they promised that the new battery is better and it does not matter that I now have the error report on my phone. After several day of usage I recognized that the new battery is much worse than my old! Apple battery. The battery does not last 1 day with normal usage. Have to enable battery save mode from beginning. Also it charges very slow and takes hours. Unfortunately I am just here for vacation and recognized this when I were already on the South Island. Otherwise I would have get back and complain there personally
Feb 24th, 2023