Life Pharmacy

I bought a face mask there and after that I went to Chemist Warehouse and found a much better deal, so I decided to return the mask to the life pharmacy. It was just a few minutes after I had bought it but the lady didn't accept to refund and offered an exchange. I didn't need to buy anything else so I asked her for some credits instead but she refused because their gift cards start from $20 and the mask was less than that. She kept saying that their policy is written on the receipt and they never refund anything. I think their policy is not customer friendly and it's the customer's right to buy the best deal but she said they never refund for the change of mind. I wouldn't definitely recommend Manukau Life Pharmacy because they don't respect customer's right and their service is poor.
Apr 24th, 2023

Went two times for ear piercing but not still not satisfied. The ladies told they are not responsible and it's upto customer . Now if its upto customer what are you guys trained for, we are not professional ,we can make a guess only. When I said its still uneven she said you are making a fuss. Well that's good way to say I am not Responsible. Not happy
Apr 10th, 2023

Mar 4th, 2023

I HATE coming to this place. Judgemental staff who follow you as if youre going to steal something, specifically the Indian lady working there! Everytime I come here I hope shes not working as she is just soooo unwelcoming and will constantly ask if you need help multiple times even though youve advised its okay and you know theyre only asking because theyre skeptical. Will be going in Thursday if its the same situation as the above this matter will be escalated. No room in 2023 for racism and poor customer service AT ALL
Feb 6th, 2023

Another bad experience shopping here, the ladies (Fiji Indian) at Life Pharmacies have bad CS skills. First at Sylvia now here!! Pls take note. These type of ladies are not getting the daily sales because of their attitude and bad vibes!
Jan 5th, 2023