Edwards & Hardy Roofing

Used this company before many years ago and called upon them again last year to do a moss spray on the roof. After some disappointments with 3 false starts / no shows along with a price quote irregularity, 2 of their roofers eventually came along Jan 2023 and did a good job with moss spraying on my roof. Appears they introduced a new booking/scheduling system which has resulted in some frustrations to both customers and their own frontline staff in the last year or so. This resulted in me having to repeatedly chase up via Email, text and calls (Came very close to cancelling the contract entirely). Job was completed within an hour. No issue whatsoever with their frontline staff who were pleasant to deal with and answered any questions I had. The company however will need to sort their back end systems and work on their communication as according their own field staff, they've had multiple complaints of the same issues from other customers.
Jan 24th, 2023

They didn't come round today because we had very heavy rain. Much too dangerous!
Apr 29th, 2023

staff excellent friendly and very professional
Mar 17th, 2023

Mar 14th, 2023

Critical: Professionalism, Quality Service: Roof repair
Oct 13th, 2022