I Dance Studios

Positive: Communication, Professionalism, Quality, Value
Mar 26th, 2022

My daughter stopped wanting to go due to the class having to much talking and not a lot of fun and dancing which you would expect at 2 - 3 years of age. There is also alot of costs. we paid for a full term for my 3 year old daughter and then got stung with show fee's $85, custome fee $65 - we were also asked to pay for tickets at $37 a pop for the show with Frances expecting 15 tickets to sell per family. on top of that I see then a photo fee $20. We pulled out of the show and class and I understood not getting a refund for the term, but nothing for the show fee's which my daughter is not apart of. She said the custome has been already made which I still have yet to see and videographer already paid? even though the show still has not happened. She is also really bad at responding to emails. Highly do not recommend
Apr 10th, 2023

Eolled my daughter on the Tuesday class which got changed from 3.15 to 3.45 due to work commitments I could no longer make that time, emailed and asked if we could move to Saturday class would have understood if we couldn't and just accept the hit(no refund) but Fran said it was fine. Showed up Saturday, class no longer exists, can not attend any other available times so in accordance of her terms and conditions we are entitled to a refund. Fran is refusing the refund and won't meet with me face to face to have a meeting about it, paid for a costume for the show but I haven't received it. Poor management and very rude and made my 4 year old cry. Would give 0 stars if I could, she threatened me and now won't answer
Apr 8th, 2023

Positive: Communication, Professionalism, Quality, Value
Apr 25th, 2022

Positive: Communication, Professionalism, Quality, Value
Apr 20th, 2022