Western Bay of Plenty District Council

If you want to lose money this is the council for you. They helped take $500,000 (half a million) off the value of my house. They're absolutely useless. Most councils believe in assisting the ratepayers. Not this one, in fact the CEO has publicly stated that he doesn't answer to the ratepayers. At best this Council does nothing and at worst they deliberately obstruct. Best advice is to move away to another council, there is no possibility they will be worse than this one. Do remember to keep records of your transactions so that you'll be ready when they try to charge you a second time. Council has a slush fund to pay for consents when people don't want to pay for theirs. Try and get in on that.
Apr 28th, 2023

Old mayor - new mayor same self centered - most expensive rates in New Zealand and they still do not look into cost cutting, improvements, or sell not much used assets why do they have to use the most expensive IT system when there are way cheaper options, ...... When do they start to look out for their customers???? I could go on and on, but they do not listen 7% rates increase for same or decreasing services like waste management - closing of greerton transfer station, se we all have to waste time and petrol to drive to Bayfair
Mar 25th, 2023

Mar 12th, 2023

Absolutely brilliant people in the main reception, they could not be more welcoming or friendly.
Jan 6th, 2022

I had to deal with them on the phone, they did everything they could to sort my problem, really patient and nice staff, thanks !
Aug 30th, 2021