Above and Beyond Education & Care Centre The Lakes

Positive: Professionalism
Dec 7th, 2020

I booked an appointment to visit. When I arrived I stood in reception for a lengthy amount of time and was ignored. I then said "excuse me?" Then the manager came and gave very minimal information. I then asked if we could go for a look around. She then passed me off on to a teacher saying thay she is busy and had to get back to her work. I have a 16 year old, a 6 year old, a 3 year old and a new born, so I know the standard procedure in daycares. I did not feel welcomed and neither did my kids so it was a no brainer and we never went back. I then complained about the centre manager and two months later I find out shes been promoted which simply tells me that the owner never took my complaint seriously.
Oct 13th, 2020

Very friendly, fun environment with quality teaching. Well designed with a nice theme. Very proactive in sharing your child's progress.
May 2nd, 2017

Awesome child care!
Feb 19th, 2017

I'm not sure what happened with the review below, but we visited today (not booked) and we were met at the door (the door is locked for safety). We were shown around and had all our questions answered. Friendly staff said hello, and talked with our 3 year old. The place felt calm and happy. If you're going for a visit, perhaps pick a Friday as they are a little less busy, thus you will get the kind of attention you need for an initial visit. I will update this review if we choose to send our 3 year old here. If you're gonna write a review, best to actually be someone using the business. Update: my daughter goes here now. She loves it and the staff are just gorgeous. I absolutely recommend this place. They do seem to be focused on keeping their numbers not too high though, which is great for us.
Mar 19th, 2020