House of Travel - The Crossing

We cannot recommend Hayley and the team from HOT at the Tauranga Crossing enough. We found Hayley to be extremely professional and knowledgeable with our trip we booked to the UK. Hayley also went above and beyond when my husband fell sick while we were overseas and not able the travel home on the date booked. Hayley was a true advocate for us when it came to dealing with our insurance company and rescheduling our flights home. This is definitely the reason you should book through HOT for piece of mind, especially when things dont quite go to plan. They even have a 24hr service meaning you can talk to one of the team in emergency situations, which we had to use due to the time difference. Thanks so much again to Hayley and team. Truly grateful
Mar 12th, 2023

We have used the team at the HOT The Crossings for numerous overseas experiences. They always bend over backwards and give such great advice and tips. Wendy is absolutely amazing to work with and we are so grateful for the experiences she has shared that have shaped our travel. Can't recommend the HOT The Crossing team enough!!!
Mar 3rd, 2023

Jazz at HOT The Crossing has consistently given us exceptional customer service. Nothing is ever too much trouble, Jazz goes above and beyond we would only ever book our overseas trips through Jazz at HOT and are extremely grateful for all of her expert help - thank you !!
Mar 2nd, 2023

Anna, has been our House of Travel Consultant for several years. She has organized our many holidays during this time extremely efficiently and has conducted herself in a professional and engaging manner. We have no hesitation in recommending Anna and will continue to use her on our future holidays.
Feb 28th, 2023

The girls at The Crossing have helped us over the past 5 years and gave us confidence knowing our travel arrangements were well organised and up to our expectations. Anna has been so helpful and wonderful to work with, nothing too much trouble, and with Wendy and Hayley's knowledge as well, they have created unforgettable journeys to amazing destinations, and we look forward to many more trips in the future. Joan and Rob
Feb 27th, 2023