Vivo Hair Salon Hinemoa St

Service: Hair coloring
Feb 1st, 2023

It pains me to write this review but I am extremely disappointed with how my hair turned out today. I asked for a very natural brunette colour (I am brunette and I was just wanting features lightened in a balayage style). My hair is now completely blonde and is not what we discussed during the consultation. I am so upset and embarrassed with my hair. Services: Blowouts, Hairstyling, Hair coloring, Balayage
Dec 17th, 2022

Service: Hairstyling
Nov 15th, 2022

I had Paige who was lovely and we got a good colour. However, i emailed vivo from the website as I was overcharged for my new client package but didn't realize until i got home and had a question regarding the opalex treatment. My questions were sent on to the regional manager and it took almost 2 weeks to hear anything back. I emailed them twice in that time to see where things were at. When i got an email back the opalex treatment was explained better to me (as i thought i never received it because the ones I've always had were applied at the basin and this one was only applied to the colour) but i was told i was charged full price for a cut which wasn't included in the package.. but online states that it is and i told her that. i was offered a refund of the overcharged amount but since giving my details i have no refund and haven't heard back from her. I had booked an appointment at the time to go back which i will be cancelling because the whole experience was disappointing Services: Hairstyling, Hair coloring
Oct 12th, 2022

Services: Bang trim, Blowouts, Hairstyling
Sep 26th, 2022