Neon Collective Outlet

I love this shop and what they sell. They use to be in Ponsonby but no longer. It is now impossible for me to shop online as they have so many online rules when you checkout (its crazy). There is no refund offered on some items and no flexibility. Chloe the owner is cold and unrelenting. I totally agree with some of the other feedback as I have visited their store at the Mount and there is no warm welcome. They are cold and make you feel like you are imposing. Such a shame it use to be such a great place to shop. Missing the old days when you guys were happy and made your cusomers feel special. :-(
Jul 12th, 2022

This is a gem worth visiting.
Mar 7th, 2022

Ordered online yesterday afternoon after seeing a post of a jacket on social media, turned up this morning before 11am. Great service and loving my spontaneous purchase x
Oct 24th, 2021

Really saddened actually at how rude, condescending and just outright snobby the staff were at both Mount stores (just doors away from each other). A shame because they have some neat stuff to wear and buy. Unfortunately I won't be going back into these stores, nor buying the item I do like, out of principal. Let's just be nice to each other eh, it's not hard.
Oct 6th, 2021

Super rude service in both stores. You can cut the tension with a knife! Dont expect friendly service here.
Aug 28th, 2021