Amazon

I bought sunglasses there that showed a defect. The plastic construction of the sunglasses has stretched and the glasses are falling off my head. Sunglasses dosnt hold manufacture shape. I don't understand why poor quality plastic is used. And second problem came, foil from lens getting off. They didnt accept my claim because is not manufacture problem? I cant believe! Who used poor plastic? manufacture! who used wrong lens foil? Manufacture not me! who is responsibil for problems? Manufacture and seller, and you dont want to fix it.poor shop I CANNOT RECOMMEND SHOPPING THERE..so sad And my second purchase was also horrible. I bought just silly socks and again wrong, I didnt try claim it because they waste you time and energy. I cant imagine buy there something more expensivesave your money and go to other store.
Jun 24th, 2022

Wanted a Ripcurl leather wallet advertised on the website for a Xmas present. Showed the item on my phone and three staff members exclaimed they had never seen it before. Bad service can be from individuals, but this appears to be a managerial/company issue. Did not direct me to a similar item or any other style. Website does not give an option to check in store availability, or click and collect option... off to Northbeach.
Dec 20th, 2022

This is a shop full of staff who hover around the counter, they make zero eye contact and not once have I ever been said hello to or even smiled at by any of them. To make matters even more unpleasant if you want to try anything on the change rooms are locked but the staff make no effort to assist you even if you've got a handful of items that obviously you're wanting to try on. Amazon Surf surely you can do better than this lot? I've always had exceptional service at the many North Beach stores I've visited and they are your competition.
Dec 17th, 2022

Jul 28th, 2022

Service is non-existent. Have been in a few times for various items for birthdays and Christmases and have never been talked to, let alone acknowledged by staff. Gave them the benefit of the doubt, but happened again. Taking money elsewhere from now on.
Jul 11th, 2022