Maude

Probably the last time Ill be going to Maude for a whilewe had to order at the bar as table service was taking too long. We had a table of four and half of our food came out an hour later, while the other half came out 1 1/2 later. I had the Turkish eggs and was all cold, too much yogurt and eggs were over cooked. Coffee took 30 mins. Poor service and quality of food was poor. Also we were overcharged which Im sure, was a simple mistake. Overall, 4/10.
Apr 24th, 2023

Service is amazing, so inviting. Food and coffee
May 4th, 2023

May 4th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
May 2nd, 2023

It seems although they have had many bad reviews for awhile now they are not interested in changing their ways... I visited Maude on a Saturday morning. First arriving when it wasn't too busy. I was quickly served and seated at a table and drink order taken, iced latte and this was brought to my table in a timely manner and was very nice. I then had some clients I was meeting arrive (meanwhile Maude was getting busier as it neared lunch time) and they also ordered 2x coffee's which still arrived in a timely manner. After our meeting, my partner and son joined me for lunch. The Cafe was busy but not overly. Our waitress was lovely. Loved her service and approachability. Unfortunately that's the only good thing about my experience once my clients left. The food we ordered took so long to arrive with no warning of the wait time, the table next to us was served raw eggs and after waiting a fair while for my eggs benedict (pricey) they forgot bacon and it was very, very plain. No seasoning at all in the rosti's either. My partners eggs on toast was disappointing and pricey for what he got. And my son's pancakes were very dry, thank god they serve some whipped cream with it or this would of been inedible. Also the older man working in the cafe, possibly the owner?? Has terrible customer service etiquette. Will interrupt you at your table while talking, sometimes doesn't say anything at all when dropping off food at tables and forgot a customers scone order which they had to chase up. Over all, seems they need more staff during those busier times and another chef to support the main chef. Unfortunately will only be returning if any future clients want a meeting in that area as I did enjoy the first coffee and the environment of the Cafe is nice. Lovely outdoor area. 2/5 - 2 stars for the nice 1st coffee and friendly waitress we had but that's about it
Apr 30th, 2023