NZ Cabs

They were late for pick up. Expensive
Dec 28th, 2022

Jun 7th, 2022

Aug 22nd, 2020

Sep 13th, 2019

If I could give this company negative stars I would. My partner took a ride in one of their cabs this past weekend. He accidentally left his phone in the car. The phone happened to be a brand new iPhone X. He caught it pretty quickly (10-15 min later), and we called the company to see if they could locate it. The dispatcher new exactly what car he had taken, and she called the driver to see if he had seen the phone. He told her that he had not. Luckily he was dumb enough to not turn off the phone. My partner and I were able to locate the cab via the find my iphone app. Sure enough, the phone was in the cab my partner had used earlier. We had to follow him from Greerton to Otumoetai to the Mount. We tried to flag him down several times, but it was clear he had no intention of stopping for us. We finally blocked him in at the mount when he was dropping a customer off. My partner opened the door expecting to have to look under the seat to find the phone, but the driver had the phone ready to hand over. During our pursuit we called the dispatcher, so she could inform the driver that he did in fact have our phone. She was not helpful at all. We are truly disgusted by the fact that this driver thought he could make off with my partner's phone. I strongly encourage no one to use this cab company. They are thieves and dishonest.
Dec 16th, 2018