Warehouse Stationery Tauranga

I have met Muriel at warehouse stationery Cameron road front desk . Requested to print out a passport photo from the copy which was tajen last week from tauranga crossing warehouse stationery. My sent items number goes up and she claims cant find and keep me waiting ages and after all wait send me back. It was for the submission of documents for a passport application. Unfortunately it wont happen this week. Very wonderful bully from a beautiful company . Thanks again . I will go to another store next time. Please do not show your frustration-or racism on customers . Showing racism is very rude . I didn't ask you rocket science just a print out and happy to pay for service. Thanks
Jan 13th, 2023

Nov 30th, 2022

' I usually try not to write bad reviews unless the experience was actually terrible but as I regularly use this warehouse stationerys services, which are never very great, but after yesterday I had to say something as I am gobsmacked at there lack of basic human empathy for regular customers' I copied and pasted this part of another review. My experience today was shocking. Little kindness, patience or empathy. Esp Seth the young man...rude patronising and belligerent. I had rung in advance as I knew they provide a service for a non technician to look at computer or printer. No guarantees. No repairs. Etc. $25 for each 15 mins. Spoke on phone and staff member explained all this to me again even tho I explained I was fully aware. She said yes come in. Seth at lunch so I came back again 40 mins later. He looked annoyed and said he supposed he'd look at it. Then the manager rudely insisted they didn't provide this service and I should take it elsewhere. Finally she agreed they do provide this service and proceeded with the speil about Seth not been a technician and no guarantees and $25 each 15 mins. She then grilled me as to what's wrong with the printer which of course I didn't know as its why I brought it in. (I couldn't make non wireless connection from laptop to printer which I purchased from them). Then Seth said he legally had to tell me all the conditions again, even tho manager was right next to him when she went thru all the conditions. Told her I'd been in for this service twice before plus regular printing services...to which she replied "Ive been here 7 years and I don't remember you". Then Seth insisted he look at the printer behind the desk so I could not see how he adjusted laptop to printer. Then he wanted to start charging from the time I arrived at the desk where I was told repeatedly about conditions and they don't provide the service then that they do. Not charging from time he started looking at the printer. Which meant 30 mins charge not the15. I had timed it at within 15 mins. Then the manager piped up saying it had been 20 mins. At which point I asked Seth to stop. Problem not resolved. This would be one of the most appalling and upsetting experiences I have encountered by shop staff.
Oct 20th, 2022

Muriel is always so lovely, so helpful and so patient. I always enjoy my shopping experience at this warehouse stationery. Thank you
Oct 1st, 2022

Great service, no printers in stock but I needed it urgently so they let me have the display model. Many thanks guys!
Jul 17th, 2022