NZ Post Shop Tauranga Grey St

One of the most unpleasant customer service experiences I've had. It's a shame I can't give 0 stars.
Nov 23rd, 2022

Very helpful kiwi bank
Sep 21st, 2022

NZ Post had me at my wits end; after trying to get a parcel delivered for over two months to Auckland. No matter how many calls or emails to NZ post, I always got through to a different operator making promise after promise, but no results. I decided to pop-in to the Grey Street branch in Tauranga where I explained my frustration to Sue (don't know her surname). Without any hesitation she jumped in to bat for me - Two days later she called to advise on the progress, and two days thereafter to let me know that the parcel had been delivered what a star. Sue - even though you had nothing to do with this shipment (sent from Napier), you went out of your way to solve the problem for me, you are awesome! - and your company needs more staff like you. Thank you very much and may you have a wonderful Christmas and a prosperous New Year All the very best Regards Paul Wilson
Aug 25th, 2021

(Translated by Google) No one answered the phone, waited for an hour (Original)
Jul 21st, 2021

Mar 1st, 2021