Trustpower

Trustpower

Hours

Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 8:00 AM

Chamber Rating

1.9 - (252 reviews)
45
7
9
11
180
Read Our 252 Reviews

Chamber Rating

1.9 - (252 reviews)
45
7
9
11
180
  • luke mower

    Only ever had bad experiences with this lot.
    May 1st, 2023

  • Carol Wong

    Trustpower is the worst power company in New Zealand to deal with in my experience of over 30 years. DO NOT FALL for their cheap offers and pricing. STAY AWAY FROM THIS COMPANY! This company hides behind a rubbish customer service environment. My house power circuit board needs replacement, it caught fire due to aging. My electrician changed a few cables and advised the circuit board needs urgent replacement which we are not able to do due to Trustpower not letting us to do this in a timely manner. Electrician has contacted them 4 times to arrange a time for him to change the circuit board 5 weeks ago. Myself have called them 4 times. We are still waiting to hear back from them. I am worried everyday going to bed if the circuit board will catch fire again, we are at Trust power mercy. Can't speak to someone who can give you and answer or take any responsibilities. We just need a date when their metering company can arrange someone to remove the meter during the circuit board change - it has been 6 weeks of sleepless night and still counting.
    Apr 2nd, 2023

  • Ocean Makimare

    TRUSTPOWER!! TERRIBLE CUSTOMER SERVICE LACK OF COMMUNICATION AND JUST OUT RIGHT RUDE . THE LADY DIDNT TRY TO HELP MY SITUATION AFTER I EMAILED COUNTLESS TIMES EXPLAINING MY SITUATION I NEVER GOT A REPLY OR A CALL BACK .I WAS LEFT TO SIT IN MY NEW PLACE WITH NO POWER AND MY NEWBORN BABY
    Apr 1st, 2023

  • Erick Couto

    Scam ! Don't visit their website, they have automatically signed up on one of their plans. Now I have 3 months of power bills to pay and didnt expect any of it. This company is criminal, I have tried to contact them several times and they keep telling me I have to pay the bill regardless if they made a mistake or not. Be safe everyone out there, this Trustpower is not trustworthy.
    Feb 28th, 2023

  • Adam S

    With Trustpower for many years, power and internet - Tauranga. If you want the highest cost power and internet in the country, go with them - but dont use now deflated Tech-Cheque as the reason to stay, as trustpower certainly makes up for it with their charging. Trustpowers power app is rubbish, our new power provider straight away offers an app that shows daily, weekly, monthly kw usage and cost - Trustpower app you can see your bill. Massive power and internet savings, with better service and tools, if you look elsewhere.
    Feb 17th, 2023

Read Our 252 Reviews

About
Trustpower

Trustpower is located at 108 Durham St in Tauranga, Bay of Plenty 3110. Trustpower can be contacted via phone at 64800878787 for pricing, hours and directions.

Contact Info

  •   64800878787

Questions & Answers

Q What is the phone number for Trustpower?

A The phone number for Trustpower is: 64800878787.


Q Where is Trustpower located?

A Trustpower is located at 108 Durham St, Tauranga, BOP 3110


Q What is the internet address for Trustpower?

A The website (URL) for Trustpower is: https://www.trustpower.co.nz/


Q What days are Trustpower open?

A Trustpower is open:
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM


Q How is Trustpower rated?

A Trustpower has a 1.9 Star Rating from 252 reviewers.

Hours

Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 8:00 AM

Ratings and Reviews
Trustpower

Overall Rating

Overall Rating
( 252 Reviews )
45
7
9
11
180
Write a Review

luke mower on Google

image Only ever had bad experiences with this lot.


Carol Wong on Google

image Trustpower is the worst power company in New Zealand to deal with in my experience of over 30 years. DO NOT FALL for their cheap offers and pricing. STAY AWAY FROM THIS COMPANY! This company hides behind a rubbish customer service environment. My house power circuit board needs replacement, it caught fire due to aging. My electrician changed a few cables and advised the circuit board needs urgent replacement which we are not able to do due to Trustpower not letting us to do this in a timely manner. Electrician has contacted them 4 times to arrange a time for him to change the circuit board 5 weeks ago. Myself have called them 4 times. We are still waiting to hear back from them. I am worried everyday going to bed if the circuit board will catch fire again, we are at Trust power mercy. Can't speak to someone who can give you and answer or take any responsibilities. We just need a date when their metering company can arrange someone to remove the meter during the circuit board change - it has been 6 weeks of sleepless night and still counting.


Ocean Makimare on Google

image TRUSTPOWER!! TERRIBLE CUSTOMER SERVICE LACK OF COMMUNICATION AND JUST OUT RIGHT RUDE . THE LADY DIDNT TRY TO HELP MY SITUATION AFTER I EMAILED COUNTLESS TIMES EXPLAINING MY SITUATION I NEVER GOT A REPLY OR A CALL BACK .I WAS LEFT TO SIT IN MY NEW PLACE WITH NO POWER AND MY NEWBORN BABY


Erick Couto on Google

image Scam ! Don't visit their website, they have automatically signed up on one of their plans. Now I have 3 months of power bills to pay and didnt expect any of it.
This company is criminal, I have tried to contact them several times and they keep telling me I have to pay the bill regardless if they made a mistake or not.
Be safe everyone out there, this Trustpower is not trustworthy.


Adam S on Google

image With Trustpower for many years, power and internet - Tauranga. If you want the highest cost power and internet in the country, go with them - but dont use now deflated Tech-Cheque as the reason to stay, as trustpower certainly makes up for it with their charging.
Trustpowers power app is rubbish, our new power provider straight away offers an app that shows daily, weekly, monthly kw usage and cost - Trustpower app you can see your bill. Massive power and internet savings, with better service and tools, if you look elsewhere.


Load More Reviews

Overall Rating

Overall Rating
( 252 Reviews )
45
7
9
11
180

Write a Review

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