Trustpower
Hours
Chamber Rating
-
luke mower
Only ever had bad experiences with this lot.
May 1st, 2023 -
Carol Wong
Trustpower is the worst power company in New Zealand to deal with in my experience of over 30 years. DO NOT FALL for their cheap offers and pricing. STAY AWAY FROM THIS COMPANY! This company hides behind a rubbish customer service environment. My house power circuit board needs replacement, it caught fire due to aging. My electrician changed a few cables and advised the circuit board needs urgent replacement which we are not able to do due to Trustpower not letting us to do this in a timely manner. Electrician has contacted them 4 times to arrange a time for him to change the circuit board 5 weeks ago. Myself have called them 4 times. We are still waiting to hear back from them. I am worried everyday going to bed if the circuit board will catch fire again, we are at Trust power mercy. Can't speak to someone who can give you and answer or take any responsibilities. We just need a date when their metering company can arrange someone to remove the meter during the circuit board change - it has been 6 weeks of sleepless night and still counting.
Apr 2nd, 2023 -
Ocean Makimare
TRUSTPOWER!! TERRIBLE CUSTOMER SERVICE LACK OF COMMUNICATION AND JUST OUT RIGHT RUDE . THE LADY DIDNT TRY TO HELP MY SITUATION AFTER I EMAILED COUNTLESS TIMES EXPLAINING MY SITUATION I NEVER GOT A REPLY OR A CALL BACK .I WAS LEFT TO SIT IN MY NEW PLACE WITH NO POWER AND MY NEWBORN BABY
Apr 1st, 2023 -
Erick Couto
Scam ! Don't visit their website, they have automatically signed up on one of their plans. Now I have 3 months of power bills to pay and didnt expect any of it. This company is criminal, I have tried to contact them several times and they keep telling me I have to pay the bill regardless if they made a mistake or not. Be safe everyone out there, this Trustpower is not trustworthy.
Feb 28th, 2023 -
Adam S
With Trustpower for many years, power and internet - Tauranga. If you want the highest cost power and internet in the country, go with them - but dont use now deflated Tech-Cheque as the reason to stay, as trustpower certainly makes up for it with their charging. Trustpowers power app is rubbish, our new power provider straight away offers an app that shows daily, weekly, monthly kw usage and cost - Trustpower app you can see your bill. Massive power and internet savings, with better service and tools, if you look elsewhere.
Feb 17th, 2023
Contact Info
- 64800878787
Questions & Answers
Q What is the phone number for Trustpower?
A The phone number for Trustpower is: 64800878787.
Q Where is Trustpower located?
A Trustpower is located at 108 Durham St, Tauranga, BOP 3110
Q What is the internet address for Trustpower?
A The website (URL) for Trustpower is: https://www.trustpower.co.nz/
Q What days are Trustpower open?
A Trustpower is open:
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Q How is Trustpower rated?
A Trustpower has a 1.9 Star Rating from 252 reviewers.
Hours
Ratings and Reviews
Trustpower
Overall Rating
Overall Rating
( 252 Reviews )luke mower on Google
Only ever had bad experiences with this lot.
Carol Wong on Google
Trustpower is the worst power company in New Zealand to deal with in my experience of over 30 years. DO NOT FALL for their cheap offers and pricing. STAY AWAY FROM THIS COMPANY! This company hides behind a rubbish customer service environment. My house power circuit board needs replacement, it caught fire due to aging. My electrician changed a few cables and advised the circuit board needs urgent replacement which we are not able to do due to Trustpower not letting us to do this in a timely manner. Electrician has contacted them 4 times to arrange a time for him to change the circuit board 5 weeks ago. Myself have called them 4 times. We are still waiting to hear back from them. I am worried everyday going to bed if the circuit board will catch fire again, we are at Trust power mercy. Can't speak to someone who can give you and answer or take any responsibilities. We just need a date when their metering company can arrange someone to remove the meter during the circuit board change - it has been 6 weeks of sleepless night and still counting.
Ocean Makimare on Google
TRUSTPOWER!! TERRIBLE CUSTOMER SERVICE LACK OF COMMUNICATION AND JUST OUT RIGHT RUDE . THE LADY DIDNT TRY TO HELP MY SITUATION AFTER I EMAILED COUNTLESS TIMES EXPLAINING MY SITUATION I NEVER GOT A REPLY OR A CALL BACK .I WAS LEFT TO SIT IN MY NEW PLACE WITH NO POWER AND MY NEWBORN BABY
Erick Couto on Google
Scam ! Don't visit their website, they have automatically signed up on one of their plans. Now I have 3 months of power bills to pay and didnt expect any of it.
This company is criminal, I have tried to contact them several times and they keep telling me I have to pay the bill regardless if they made a mistake or not.
Be safe everyone out there, this Trustpower is not trustworthy.
Adam S on Google
With Trustpower for many years, power and internet - Tauranga. If you want the highest cost power and internet in the country, go with them - but dont use now deflated Tech-Cheque as the reason to stay, as trustpower certainly makes up for it with their charging.
Trustpowers power app is rubbish, our new power provider straight away offers an app that shows daily, weekly, monthly kw usage and cost - Trustpower app you can see your bill. Massive power and internet savings, with better service and tools, if you look elsewhere.
Overall Rating
Overall Rating
( 252 Reviews )Write a Review
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