Polar Communications Ltd

My experience of Oddessey Sensory maze would be great concept, poorly executed. My partner and I had high hopes at the beginning because it looked really fun. We watched the video that they ask us to watch before entering the mazr and it got stuffed up the beginning by not letting us in the door for 10 mins after the video ended. And again when another family group tried to go in before us when we were already waiting longer to go in. The family pushed in front of us. They did call them back and let us in. But shortly thereafter the first two doors the family caught up to us again and was to close for comfort and enjoyment. Not respecting personal space. They tried to get out because they were scared, by waving at camera, no one came to help so they used us as leaders, still invading our personal space, grabbing at us, clinging pushing to get out. It made us rush to get out due to the uncomfortable situation. In my opinion it ruined the experience and the chance to really enjoy the time in there. We did voice our dissatisfaction but seem to really be shrugged off. I'm sure it would of been a lot of fun if the situation was handled differently.
Jan 1st, 2021

Critical: Responsiveness
Jun 1st, 2021

Positive: Quality
Jan 11th, 2020

Phone not answered. Seems to be impossible to contact this business!
Aug 28th, 2019

Phoned Polar Communications on the Monday, got an answer phone. Left a clear message as to what I required, along with my phone number, and exspected a return call within the next couple of days. It is now Friday haven't heard from them. I could have phoned someone else and had the job done by now. The reason for phoning Polar was because they had a website. Seems this was a mistake as they are time wasters who don't bother returning calls from potential customers. All I can say is I won't be aacustomer. Have since phoned and had a reply from Hauraki Aeirals job done. If you want someone to sort out your Aeiral or satellite dish give Hauraki Aeirals a call,this fella will get the job done and a great price.
Mar 26th, 2019