Waipuna Hospice Incorporated

Less than helpful with my dad after him being diagnosed and referred with untreatable pancreatic cancer. Felt brushed off and when things got really rough was told to ring 111. This was all in the space of a month. I get they are understaffed and dont have beds but felt they did not take our concerns seriously. One nurse that visited even promised a pain management bed next day or 2 and completely backtracked later that evening. More support and communication would have been nice. Short of screaming for help I'm not sure what would have helped them take us seriously. Paramedics were awesome and Tauranga hospital staff. Dad passed away peacefully eventually in hospital Sunday but Waipuna Hospice needs a serious overhaul.
May 28th, 2021

Without the Hospice Team I don't know where we'd be. My Dad was unwell from Sept 2019 to July 2020 when he passed away. Despite multiple hospital and GP visits he deteriorated then suffered a small fall at home. Gail and her team stepped in, with help from the wonderful carers at Ngati Ranganui Iwi. His final 3 days were more tolerable for Dad, Mum, my Brother & I because they cared and they acted decisively. Six months later my very ill Mum was admitted to the hospice facility at Waipuna (having been referred to hospice a week or so earlier) and unfortunately passed away on New Years Day. The extremely high level of care and professionalism I witnessed for Mum was tremendous and our family could not have been more grateful to the hospice team (including Emily, Lance, Sue, Jane, Dawn, Helen (x2), Michelle and all of the others whose names I wish I could recall) as we simply could not have managed without you all. An amazing facility and an incredible team. Thank you!
Nov 3rd, 2020

An amazingly big appreciation goes to this place. It is just wonderful, The place is beautifully set out, warm and welcoming.. Myself, my grandmother and my family were treated with love, care and respect.The staff were just amazing, couldnt have asked for better. Love you guys and thankyou from nana gwenda and the family xo
Jul 31st, 2020

Wonderful staff that provide amazing service. Thank you.
Jul 16th, 2020

Helpful but new government funding
Jan 9th, 2019