Rosewood Rest Home & Hospital

Caring for my mum with dementia over several years became too much for me six months ago and I had to relocate her to hospital level rest home care. All I can say is thank goodness we were able to get her into Rosewood for her care to continue. While she was able to understand I told her I would always keep her close to her home and her beloved cats and Rosewood is close to her home of forty years. Her last six months have been very restful and non stressing for her with her needs well met by a nice, professional staff. Mum got what she wanted and was happy with her lot - was ok with being there and felt at home since we lived nearby. It felt quite homely when the staff would fold washing and sit in the lounge with residents like a large family - something you'd normally expect in someone's own home and that's what is good about Rosewood. It has a comfortable domestic feel - like being in your own house. I received phone calls from staff if something wasn't right and was quite thankful to be in mum's loop of care. The staff kept mum maintained with a little family input on nails and so on and made sure there was food she would eat, and as we all know, feeding a poor soul who has dementia can be excruciating for the carer but mum never went without as they fed her when needed. For all this wonderful care and attention I say - Thank you to the lovely, friendly and professional staff at Rosewood Rest Home for caring for my mum so well and helping her live out her final days with dignity.
Dec 27th, 2021

Rosewood cared for my dad for the last 3/4 months before he passed. Most of the staff there were great and as much as I would like to give five stars there are a few improvements that Rosewood need to address such as: 1. Nurses / caregivers should not have to fold the washing they are there to care for the patients, bring someone else in to do the washing. 2. In the D6 area many of the residents just sit all day in the lounge why dont the staff take them out for a walk or do some more activities with them. 3. If a visitor wants to feed their loved one and look after them let them do it. Encourage visitors to take patients to their rooms or outside for some fresh air. 4. Replace the worn out old wheelchairs with better quality ones so you can easily take your LO for a walk. 5. Purchase a stereo and play more music to the residents also purchase some simple dementia friendly games / toys for residents to play with the caregivers and visitors. They appear to just watch TV all day. 6. Those residents on a soft food diet offer more variety. 7. Organise for someone from the local library to come and read stories and poems to the residents. 8. There seems to be a low staff to patient ratio. The staff have a very hard job but I feel some of the improvements above would make their days slightly easier and provide more enjoyment for patients and visitors. Thanks
Dec 14th, 2021

This is one of the very best in the country. The staff are amazing the love and care they gave to my dad was above and beyond the call of duty. My dad was one of the ones that past with covid. My heart goes to the staff as they lost people they care for and loved too. I would highly recommend Rosewood to all. Staff and management thank you all for taking such great care of my dad. You will always have a special place in my heart for your kindness to him. Thank you.
Apr 30th, 2021

Nov 5th, 2020

Very caring & attentive.
Sep 21st, 2019