Hussey Paint & Panel

Customer service, what customer service? The office woman was so incredibly rude and micro manages the place. Runs around the place like G I Jane!!!! Never had to pay for a loan car at a panel beaters or mechanics before. The insurance company excepted the claim on the 18 th February and Hussey were informed. I got a call around three in the afternoon on the 28th of February from Hussey, saying the work had been completed and I had four hundred dollars excess to pay. l re-rung the insurance company and put on hold for ages due to high demand. They had to re ring and confirm to Hussey the excess had been wavered. Makes me wonder if l hadnt rung the insurance company, would they of made me pay the excess, probably . So now its getting on to five oclock in the evening, the office woman came out with clip board in hand and asks why l hadnt filled up the loan car? I offered to give her cash. l explained, l didnt want to get there and them be closed as it was nearly five. She refused the cash and told me l had to go to the service station and fill up the loan car. Then when l got back from doing that, the Forman had gone home with my car keys in his tool box. So l had to wait for him to drive back to Hussey!s with my keys. Then one of her co workers says, looks like were going to getting out of here late tonight. Then jokingly goes back n to says , its hard to get good staff these days.Really!!!! The moral of the story is, well you tell me? Think its pretty much self explanatory. They are so money oriented, to the extent, stuff the service and the customer. I was treated like l was in the wrong by this patronising woman The place is all smoke and mirrors if you ask me. Never ever again. Service: Body & Trim
Feb 24th, 2023

Nice people and good service. Can provide Ubers each way which is a good touch and I'm sure appreciated by customers.
Apr 29th, 2023

Highly recommend! I had an 'oopsie' that resulted in a new front bumper for my vehicle. They kept me up to date on when the parts would arrive and because they knew I needed my vehicle for the weekend they pulled out all the stops to have it ready (and washed!) for me in time for the weekend. Fantastic customer service and repair work, and my car looks great with its new nose job! Thanks so much. Services: Body & Trim, Painting
Mar 26th, 2023

Feb 15th, 2023

Great paint job and very quick
Feb 14th, 2023