Chain Reaction

Awesome helpful and friendly staff . Great products . Workshop is top notch Highly recommend .
Feb 6th, 2023

Needed a solution to make the ride a bit softer for the stoker on our tandem. Everyone in the shop was super helpful. Left initially with a more padded seat as the assumed seatpost size was 26.8mm and you can't get a suspension post in that size - it transpired the wrong size post had been fitted by the previous owner and it was actually a 27.2mm and Chain Reaction took back the saddle, ordered a suspension post for collection the next day and refunded the difference no worries. Thanks team!
Jan 21st, 2023

Arrived mid morning Saturday with a broken valve on a tubeless MTB wheel. Expected to leave it there and collect it during the week but walked out 20 minutes later repaired along with a full lesson on how to replace/top up the fluid and seal the tyre. Best customer service in a while from counter staff and mechanic, thanks all.
Jan 13th, 2023

Friendly and exceptionally helpful staff with great recommendations and local knowledge
Dec 25th, 2022

They didnt fix the issue with my bike, despite me bringing it back and still charging for it. Also, didnt have the same original parts in stock so swapped it for a different part. Wouldnt come back as they dont know what theyre doing.
Dec 23rd, 2022