Southern Eye Specialists Ltd

Prompt, efficient, thorough and kind
Apr 30th, 2023

6 weeks after my exam, numerous phone calls and an email later I still haven't had the clinical notes sent to my optometrist. Absolutely appalling. Staff's lovely, but that doesn't help me as I can't go back to my optometrist until they receive the notes. OPSM takes no responsibility to sort out my prescription which they got wrong as the 30 day warranty is expired.
Apr 17th, 2023

Im giving these guys a one star and I havent even visited them yetThe reason? Well, I was a patient of Ian Dallison (who was amazing by the way) but sadly he is no longer practicing. So, chasing up my file with his former clinic manager I was advised it had been sent on to this clinic. I have an eye injury which flares up and causes me a lot of grief so I called and left a message for this clinic asking them to contact me so I could make an appointment. Absolutely NO RESPONSE! And that was almost two weeks ago. I wont bother becoming a patient of this clinic if this is an example of their service :-(
Oct 4th, 2022

I would think that if one is paying for a private clinic, that the service should be on time and different to waiting at A&E. We arrived on time and waited for 1 and a half hours for the Doctor. We had a baby with us and a patient who came after us was seen first. The staff were nice but appointment times should be kept. Don't go if you have a schedule to keep.
Sep 23rd, 2022

Amazing team, friendly caring & professional.Dr Logan Robinson is excellent,he explains everything in great detail,which helps ease anxiety.Highly recommend these guys.
Aug 12th, 2022