Family Planning Clinic

Where do I even start... The receptionist is rude at best. I was attending as an advocate for someone with an extreme anxiety disorder. Unfortunately I had to bring my children due to it being such short notice. The receptionist openly discussed with a colleague my children "running around". At the time this comment was made my daughter was sleeping whilst my son sat quietly in the corner playing a game. I'll admit my daughter was briefly crawling around, however when there are no other clients around I assumed it wouldn't be such a big deal. Masks are still enforced (I actually have an exemption however was so uncomfortable I wore one anyway). The eye rolling and side eye was frankly disgusting. As someone working in administration I can't imagine running a buisness with such judgmental staff. I think she may need a firm reminder that her behavior has an impact on others. Luckily I'm mentally stable, if I weren't her attitude would have triggered me significantly. Kindness is key.
Apr 8th, 2023

First time there and the lady at the counter was extremely dismissive and borderline rude, desk lady needs to be retrained in how she deals with people because it make two first come visitors uncomfortable talking about sensitive topics. Left without getting the issue resolved because of her attitude.
Jan 6th, 2023

Have visited for IUD removal and replacement. Service was brilliant, reassuring, understanding, discreet and friendly. Felt I needed to write this review as I saw the bad ones here and this was not my experience at all. This is a State funded service and we cant expect private clinic speed somewhere like this. My doctor was fab, I felt at ease and everything went smoothly. Theyre doing great work here.
May 30th, 2022

Mar 4th, 2022

lovely supportive staff, very nice and informative, would definitely recommend I don't really understand the bad reviews, they were so kind and understanding :)
Feb 6th, 2022