Skechers Tower Junction

Bought two pairs of Skechers today at Tower Junction, Christchurch. Very happy with my purchases but less so with the customer experience. Matthew, who served me, didnt ask if I was a member of the rewards scheme and put the sale through. When I told him I had a loyalty membership, he shrugged his shoulders and said oh well, too late! His blas attitude was disappointing. I have purchased shoes from this store previously and had excellent customer experience.
Feb 17th, 2023

Wish the adult sneakers were as pretty as the kids ones
May 3rd, 2023

Visited the Skechers Tower Junction store today and wow. Two girls, neesha and Zara were alone in a store with a fair few people. However they handled everything so smoothly. I got help from the both of them with finding me the right shoe and Ive never felt more valued and understood super patient and overall amazing customer service. Thank you ladies!
Apr 16th, 2023

Outside store now waited a good 15 minutes 2 girls just talking at counter my wife went asked for help a girl came down to me and just dropped the box of shoes on the seat and walked away terrible terrible staff avoid this shop unless you enjoy abusive service
Apr 11th, 2023

My wife and i went into Sketches Tower Junction on Friday morning 17/03/23 early 9am. No one in the car park and no one in the shop except for two assistants. We required three pair of walking shoes and some tee shirts. The RAP music in the store was so loud I couldn't converse with my wife. (I hate rap music ). Asked the assistant turn off the music while we shopped. No one else in the store. She came back and said she's not allowed to turn off the music but turned it down minimally. We both walked out and went to Riccarton Mall. We found what we were wanting to buy but not at Sketchers. Very non flexible on the music. Your loss not mine. By the way our Asics are great. I'm lead to believe retailers are suffering. I tried to help. Grant
Mar 29th, 2023