The Tea Rooms, Ballantynes

Sad and tired cafe. I've been coming to this cafe for 20+ years, so as a long term customer I feel my opinion is completely valid and should be taken into consideration (Please no pandemic excuses). If you're the manager / owner of this cafe, and actually read the reviews, at least take some of the constructive criticism on board to improve your operation. I no longer buy food here, just coffee, as the prices charged often don't match what is actually being delivered. Underwhelming to say the least. There's very little love shown for the food. Dried out and tired looking, and chucked on a plate. Really no excuse for this sort of thing. Also the food cabinets themselves are very tired looking with old, and in some cases dirty, looking food price signs that remain week after week. This shows a complete lack of care as the solution is very simple. Also, the tops of the cabinets are absolutely caked in dust, if you bothered to look. For very little effort this could be a well presented cafe again, as it used to be.
Aug 24th, 2022

Mar 23rd, 2023

What a terrible experience. First the woman lost my order, it just didn't show up. Half the table was charged twice. When my order finally did show up (after having to chase it up with the manager) my coffee wasn't in a takeaway cup as requested (I have a young baby with quick hands) and the bacon, Cauliflower hash thing was truly revolting. I couldn't even eat it all and I was starving. I think this is the fourth review I've ever written on google. It was that bad.
Jan 4th, 2022

Disappointed. Ordered 4 meals, 2 hot drinks and 2 soft drinks. Couldn't supply the tea ordered (although they sell it upstairs) and seemed to forget we'd even ordered meals. 3 different servers asked if we were still waiting for something.....as though we'd normally shell out $75 for just 4 drinks. Definitely someone in the kitchen not processing info and letting the team down. Below par.
Dec 20th, 2021

Nice atmosphere and lovely coffee and ice chocolate.
Oct 29th, 2021