Armstrong's Subaru Christchurch

Pity cannot give 'No Stars. Last year car passed it WOF when it should have been an easy spot (and fix) fail which could have resulted in damage to the drive train. They did not report Transmission oil needed changing, which according to google should be done at around 150,000 kms around Km's of my vehicle at the time. Last week they Failed the WOF telling me I need a $1,300+ new part, the transmission oil and some filters adding a further $700 to the bill. Without anything been done to the car took it to an AA service center, with all the paper work of the failure. Not only was it a WOF pass, but could have done a premium service (which would include the transmission oil) for $150 less. So goodbye Armstrong, no more money from me. Pity as I like Subaru and was looking to upgrade to a new hybrid in 2023, so also lost a new vehicle sale. Also receiving an invitation to the VIP Sales event in the post 2 days after the event, bit pointless.
Oct 29th, 2022

Attentive staff with plenty of follow-up.
Apr 25th, 2023

Everytime i ring to make a booking i keep getting told someone will ring me back, but nobody ever does. Why is that? It is extremely unprofessional and rude.
Dec 1st, 2022

As car dealers go this company is good to deal with. Have purchased several cars over the years from them and never had any issues.
Nov 12th, 2022

Just had my car serviced. The team were all very helpful and friendly. The service manager Mike went out of his way to help me with things I didn't know about my cars previous history and put me on the right track. I appreciated the personal attention. Thanks team.
Nov 9th, 2022