Darfield Medical Centre

Aug 14th, 2022

Latest experience: took three visits with a sick two year old before anyone actually looked in his throat, oh look, strep throat Another experience: rang at lunch about a two year old with a fever, told I could not make an appointment and they'd get the nurse to call us... Took four hours to get a call back by then the fever has subsided a bit but we were informed that if the fever comes back as high as it was to go straight to A&E. No effort to make an appointment or check him out, absolutely careless and useless doctors, better off ringing healthline then waiting until you need emergency care, they won't help you. Experience 2: Left waiting in my car with a 1 year old baby for forty minutes to get a covid test, no matter how early you ring they're booked out for the day and constantly sound massively inconvenienced having to simply answer the phone let alone book you in. If I had another option for medical care out here I'd have no hesitation in changing.
May 23rd, 2022

Not very impressed with the staff and the clinic. Went to the clinic today as per the txt message received and was pretty much yelled by the nurse that there are no face to face appointments. Got told to go an sit in my car and the doctor will call me instead. Appointment was at 9am and it's 9.10am. Tried to call the clinic but their number kept coming back engaged. Very unprofessional to be honest and tbh they have no clue about their own process.
Jan 20th, 2022

This place is an embarrassment to the health system. Standard practice to be left waiting an hour past your booked time. Absolutely impossible to get someone at reception to pick up the phone. Absolutely not recommended.
Jan 17th, 2022

I Visited Darfield medical on Tuesday the 26th at 3.45pm with my three year old who was having weight bearing issues after 45minutes of waiting to be seen i was taken inside, the doctor suggested the issue could be viral infection she never took the child's temperature or took any of his vitals and told me i would have to go somewhere else because she needed him more settled to check him, i took him to Riccarton after-hours who did a thorough job of checking him over even while he was overwhelmed by the doctor. He's now under review. The doctor at Darfield medical was not confident did not provide her duty of care as a doctor. I spoke to Carol at reception and was informed the practice manager would be in touch. I have not heard from your practice manager. Which really shows poor judgement of the practice. Being the only doctors available in this area i would expect more competence and if suggested he had a virus, i would at least expect his vitals would of been checked.
Dec 18th, 2021